Custom CRM Software Development Services

Helping your business drive success making everyone part of your organization. We allow you engage and nurture more customers with us.

CRM is a key tool for serving valuable solutions to customers and maintaining healthy relationship with them. Solution in Customer Relationship Management varies from business leads supervision or customer interfacing development or sales force mechanization to uninterrupted correlation management – from marketing to deliverance of service or product.

Customer Relationship Management solutions at IGate Africa Technologies are most deftly framed to serve modern-day business needs. Our adept professionals have extensive experience in building huge CRM applications and develop a solution following a standardized and agile system of solution development.

Through our dynamic CRM solutions, we provide you with custom modules and incorporate your CRM arrangement with third party application to provide IT sync within different applications. We provide a range of development and customization services that allow us to deliver CRM and accountancy systems that exactly meets your needs and specifications.

Also, we provide customized module development services for Sugar CRM, Microsoft Dynamics, Vtiger. You get entire CRM product engineering and CRM software up-gradation services with the right mix of solution for your ever growing business requirements.

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CRM Consulting Services

Here at IGate Africa Technologies we are an expert at offering brilliant CRM Consulting Services. With us you get ethical, robust and contemporary CRM development services.

In case of any query or idea you simply need to consult our executives who help you with consulting and planning CRM integration for your business.

So join us and get the best and satisfactory consulting solutions with us.

Product Planning & Evaluation
Proof of Concept (POC)
Social CRM & CRM Analytics
Sales & Marketing Planning
Customer Account Management
Intranet, IFD& Multi-Tenancy
CRM Deployment Planning
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All Inclusive CRM Solutions

Our experts work closely with you ensuring your CRM solution delivers the functionality users expect and the flexibility required by your business to adapt and grow.

Analytical CRM

Based on capturing, interpreting, segregating, storing, modifying, processing and reporting customer-related data, Analytical CRM comprise of internal business-wide data such as Sales Data, Finance Data and Marketing Data.

Strategic CRM

Strategic CRM is a kind of CRM in which the customers come first in place in the business. It does wonders in collecting, segregating and applying information about customers and market trends in order to help it come up with better value proposition for the customer

Operational CRM

Operational CRM is mainly about customer-centric business processes like marketing, selling and services. This comprise of automations such as, Sales Force Automation, Marketing Automation and Service Automation. At IGate we have expertise in ZOHO and Sales Force.

Collaborative CRM

Smooth communication and transactions among businesses is possible via collaborative CRM. Collaborative CRM employs new communication systems such as chat rooms, web forums, Voice over Internet Protocol (VoIP) and Electronic Data Interchange (EDI). At IGate, we specialize in Sugar CRM.